Frequently Asked Questions
Frequently Asked Questions (FAQ) for BraVa Or Not
1. What types of clothing do you offer?
We offer a curated selection of unique, expressive jeans, including casual wear, statement pieces, and accessories designed to help you showcase your personal style.
2. Where is BraVa Or Not located?
Our boutique is based in Madrid, Spain, but we only sell online.
3. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery progress.
5. What is your return and exchange policy?
Sorry! We do not accept returns. But you will love your BraVa!
6. How can I contact customer service?
You can reach us by email or phone during business hours. Visit our Contact page for the latest contact details.
7. Do you offer gift cards?
Yes, gift cards are available for purchase online. You can also click HERE
8. Can I customize or personalize my purchase?
Currently, we do not offer customization services, but we regularly update our collection with exclusive items.
9. What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal.
10. How often do you update your collection?
We update our collection seasonally to bring fresh and expressive fashion options to our customers.
11. Are your products sustainably made?
We strive to work with brands and designers who focus on ethical and sustainable practices whenever possible, and our jeans are made using slow fashion and handmade techniques.